Ordered a model X all the way from Connecticut. Was looking for a beach cruiser type. Delivery was quick and product is outstanding! Live in a very hilly area in the Farmington Valley and it handles every hill with ease. I was unsure about purchasing an electric bike but finally just went for it. The best buy I've made in years. Model X with just the standard battery w/ gear shift. Absolutely would recommend.
15:58 05 Jul 22
I just purchased my second ebc bikeI really like the quality of the bikes. We do a lot of leisure biking and I enjoy the carrying optionsOn my first bike, I have the front and rear basketI really like it, but is makes it very heavy and I am always worried about running out of battery on a rideI have actually ran out twice… although we ride 40 mile ridesI have thought about getting a larger battery, but they are very expensiveMy second one is a basic model r, and it seems to never run close to running battery out, although I only had it a weekI really am enjoying both bikes
02:12 05 Jul 22
We have had our Model R bikes for over 2 months now and just love them! They are solid, well made bikes and are a joy to ride. We have taken them on the bike trails here in Folsom California and they have handled the hills without any problems. Shout out to New Old School E-Bikes in Sausalito for the excellent customer service and assistance. Vince and Pedro worked with us extensively to make sure we selected bikes that would best fit our needs and set them up for us on delivery. Don’t wait, get yours now!!
21:02 04 Jul 22
My bike arrived ready to go and in excellent shape, two and a half weeks early! It is fantastic. All expectations exceeded!
21:05 03 Jul 22
We just ordered our bikes . Sales rep made it a very smooth and pleasant experience to customize and order the bikes we wanted. We are looking forward to riding are new E Bikes when they arrive.
22:09 02 Jul 22
We are so happy with our new EBC bikes. We got custom colors and made them our own. The service was top notch. Both Jeff and Bella made sure we got everything we wanted on time for our vacation. We've had them 2 days and already have 75 miles racked up lol.
19:03 02 Jul 22
High quality bike.
06:04 02 Jul 22
Excellent service and helpful tech staff made this a easy purchase. Fantastic product design and performance.
16:05 30 Jun 22
Hi. We recently rented EBC bikes from a bike shop in Zion national Park. It was called the Peddlar. These bikes are completely amazing. We rented the model R and we’re so impressed with the seat, the throttle and all all the features these bikes have to offer. We then came home and a few months later tested out a couple different companies that made electric bikes in our area. We ended up ordering from EBC and have never been happier. Not very many people in this area that we live in on Lake Michigan, have heard of these bikes. We are traveling everywhere in grand Haven Michigan and Spring Lake Michigan and showing off our new bikes. I am attaching a picture of my daughter and our two model R bikes that we love. Thanks again EBC. We are so happy!!!Bernice Seylhower
02:56 28 Jun 22
I love my new EBC electric bike! Great quality. My wife ordered one too and it should be here in about another week. My only concern (and why I only gave 4 stars instead of 5) is because I am trying to learn more about the bike, including the alarm, but the brochure does not go into depth as a user guide. I have questions about the display screen and it’s functions, and I have questions about the alarm. But overall I am sure I will learn about it all and will enjoy my bike for years to come!!Update: I change my review to five stars because the electric bike company has a chat option to ask questions and I was very successful at getting immediate answers to the questions that I have. Very impressive.
17:49 23 Jun 22
So a friend of mine we go camping with bought the step through model bike and let me try it out around the campground.I loved it and found myself searching the web for the same bike. When I realized the price point I did what I do on all higher priced purchases and started comparing different brands. Lots of choices out there but the more I researched, the more I came back to this builder. I struggled spending the extra money for such a quality bike that my wife went down and surprised me with the bike I built on line.I upgraded my bike rack and off we went camping with it in the RV. I have been riding all around Ventura and Rincon Beach for days now and can’t get enough!Buy the EBC bike! You won’t regret it!!
14:30 22 Jun 22
Enjoy riding my model R with over 400 miles. It’s a good bike for most trails and all the components have worked well in the 3 years i have owned it. The front fender is my biggest complaint. The expansion nut which secures it keeps loosening. This loosening eventually cut the cable to the headlight. The routing of the bikes cables under the pedals leaves them exposed and could use improvement/protection. I also own a Pedego which is more expensive but has a longer range and better components.
14:38 21 Jun 22
03:14 21 Jun 22
Great solid bike. I have a problem with my derailer. When I shift between 6 and 7 the chain comes off in spite of adjustments made at the dealership. Other than that, the bike is as advertised, well built and comfortable to ride. I have almost 1000 miles on the bike now and that is the only problem that I have experienced.
02:24 16 Jun 22
We travelled from Orlando to Sarasota to test ride another brand of electric bike. After taking a ride we decided to go to a bike store in Nokomis and look at other bikes - the one we test rode were just too industrial. The sale price was eaten up by assembly and shipping costs.We walked in the door in Nokomis and right away noticed the Electric Bike Company (EBC) display. What a cool looking bike! We took a test ride and then decided to check back in Orlando for a EBC dealer.We found one and then followed up with numerous calls to EBC with questions and decided on our new bikes -EBC Model E.Customer service has been great and the reviews on YouTube (EBR) back up our impressions of these bikes. People stop us when we are riding in the neighborhood and comment on the bikes and how cool they are.
15:49 15 Jun 22
00:37 14 Jun 22
Love my R bike, it’s the best!Soooo much fun you will never ride another bike again!
16:18 12 Jun 22
I love my Model-Y! I live just outside of Wilmington, NC, in a neighborhood with lots of side streets and paths. My Model-Y makes it super easy to scoot around to meet neighbor friends and to run small errands. I love not having to use the car. My “Y” came with a really comfortable seat and I like how I can get going from a dead stop with just a touch of the throttle.
14:10 10 Jun 22
Love our bikes and have told many people about our love of them. keep rocking.
11:03 06 Jun 22
Just got my e-model electric beach cruiser. It is a beautiful bike with a smooth ride. Lots of power for uphill climbs. I am 64 years old with both knees replaced and it is perfect for me to stay active and enjoy life.
18:02 04 Jun 22
I bought a Model E from Jamie at Venice Outdoor Sports and I am loving it already. It’s a well built bike. The controls are user friendly and the accessories are very durable. I like the safety features on the helmet which include LED lights on both the front and back. The best part is that I am very proud to buy an awesome product that was made in the USA.
00:37 04 Jun 22
Absolutely love my new S series bike. Incredibly well built with great power when you need it. Had a wonderful experience with one of their dealers Scottybike.com. Glad I went with an American made ebike!
00:12 03 Jun 22
15:35 01 Jun 22
I received my model “C” sixteen days after placing the order online. The bike comes through R&L carriers and The Electric Bike Company did an amazing job at packaging the bike in shock absorbing foam and firm cardboard. I cant give this company a four based off of a wobbly seat post due to the satori seat post. The ratchet bolts that attach the seat to the post wobble no matter how tight they are. I called Electric Bike Company about the issue and they fedex a new seat post . I’d like to point out that you actually speak to a live person that works for the company. Each time I’ve called a live person picks up and answers my actual questions with knowledge. Most notable of the customer service reps is Mike, he answered a lot of my questions throughout the build process and helped answer questions after I received the bike. You can tell that a lot of attention is put into customer service with this company. I Was hesitant to purchase a cruiser but this bike is beautiful and fits my 6’3 height well. I’m happy with my purchase but would add the basket with extra batteries if I was to do it again. This bike is a blast and makes you just want to keep going until you run out of battery. I would highly recommend getting an Ebike from this company .
17:13 30 May 22
Researched electric bikes for about a year. Decided on electric bike company and got model S for my wife and model R for me. Ordered thru local distributor. Was not disappointed when bikes arrived. Nice fit and finish. Comfortable. Easy to operate. Both my wife and I could not be happier. Customization was a real plus for me. Ordered my wife an orange and white bike. She is fervent University of Tennessee fan. Have. Gotten many compliments on the bike.
01:57 29 May 22
I live in Minnesota. My beautiful red bike was delivered safely, without any damage and was easy to unpack. With a few minor adjustments to the handlebars, it was ready to ride. The battery lasted about 50 miles and charged easily and quickly. I have the anti-theft system which is also ready to use. The YouTube videos have been super helpful. The bike was a gift from my daughter and son-in-law. They selected the features, such as a front basket which is deep and very handy, also the saddle, which is comfortable. Highly recommend this bike!
00:34 29 May 22
Not being able to ride a regular bike anymore due to hip issues, I searched for a highly rated e-bike to get me out on the road again. So happy I chose my model S bike from the Electric Bike Company! The pedal assist, throttle, and seven speed gear set allow me to ride just about anywhere, and hills are no problem. When my bike arrived it was extremely well packaged and ready to go. Highly recommend!
15:25 28 May 22
Love the look of my new bike, I get lots of compliments. Powerful & smooth and the price seemed reasonable.
13:42 24 May 22
Love my new EBC bike! If you want the best Ebikes on the market today head on down to EBC.
01:31 24 May 22
I love 💕 love 💕 love my model Rq bike sooooo much!!I was looking for a hybrid cruiser that I could take off road to drive through the meadow. And I was looking for enough power to tow a bike trailer with my dog. This bike is everything I dreamed of and more!It feels so safe and solid and the seat is so cushy I cant say enough about the quality and design. The basket is so awesome with the lights...just perfect. Order this bike, you wont regret it!
00:50 24 May 22
Just received my customized Model R. Absolutely the finest e bike available. I'm 82 years old, some health problems but with the bike I can now enjoy the sport and get beneficial exercise. I might add I ordered the bike online and dealing with Jeff G was a pleasure, who responded to all questions and requests for information in a timely manner. I might add that I decided to purchase from Electric bike company after my friend Jack, by the way is 84 years old, made his purchased and realized the quality on their e bikes. Looking forward to many years of use, then to my grand children.
09:52 19 May 22
I'm very happy with our new Electric Bike Company e-bike that we picked up at the EBC Factory & Showroom in Costa Mesa. We purchased the Model E because it's a little less expensive, but its quality & workmanship is outstanding. The 1000W motor has ample juice to get up rolling hills. It's really rare for a bike manufacturer to offer such a wide range of customization options like EBC does ... colors, accessories, etc ... We went with mixing standard colors because we were on a budget, but still had fun designing the bike on their website. When I ordered online it said the bike would be ready in 18-23 days, but I got the call to come pick it up on day 7. Under promise & over deliver ... noice. (Sticking with standard colors likely shortened the build time by a few days.) Looking forward to many rides and errands on this beauty!!
05:53 19 May 22
Fantastic bike. Just received delivery on my model -R. Solid and high quality with attention to detail. Looks beautiful. Received in about 2 weeks after order. My first order was for my Wife, model-Y. She loves it and was why I purchased the second bike. A little trouble getting delivery on her stock bike as it took almost two months, but customer service answers phones and very friendly. Probably dropped the ball on the order. Nonetheless, I would highly recommend and will buy more in the future.
01:50 19 May 22
Hello,My name is Mike Reeber and I am the winner of the Ukraine Support Bike from EBC. If you are not familiar with this bike, it was offered in a raffle to help the Ukrainian people during the war effort. My initial purpose was to help the effort, so I donated $50, which provided an entry to the raffle.To my utter amazement, I won the bike! I might mention, that when I made the donation, I thought the prize was a standard white Model Y.After I was notified, I was the winner, I discovered the bike I would be getting was anything but standard !As you can see in the photos, the entire bike is custom painted with the colors of the Ukrianian flag. It is also equipped with the optional fenders and chain guard.. The standard (to the model Y) basket and liner are painted to match. It also has the suspension fork, and the wireless alarm system. It really is a spectacular looking, and equipped bike.Due to some health problems, and a vaction trip, I have not had a chance to ride it a lot. So far only a little over 30 miles. But it is a great ride. Lots of power, and very smooth. I live it a hilly section of NW Georgia, and the bike has no problems pulling my 200lbs up the hills. The ride is also very smooth due to the front fork and the good size tires. I have ridden 8 or 9 other ebikes, and this one is very comfortable, and the hydraulic brakes are a great feature.I only had one problem, and that was a slight bend and paint chip on the basket. (I am sure the bend happend during shipping. On the other hand, the truck driver, removed the crate from the truck, and hand-trucked it 150 feet, uphill to my garage. Which I thought, was above the call of duty.). The bike was extremely well packed, and thanks to the EBC video it was very easy to set up. Basically, slide it out of the crate and turn the handlebars. When I emailed about the damage, Tori, with EBC, quickly responded. I agreed that I could repair the bend, and EBC sent me some touch-up paint to repair the chip. They actually sent both colors of paint, so I am ready if I chip anything else.Tori, also helped me with an annoying, loud buzzing sound when I could not locate the source. With her help (and some of the other people at EBC, I finally determined the the noise being created by a slightly loose bolt and the luggage rack.This is a VERY nice bike and I want to express my thanks to the entire staff of Electric Bike Company for sending me the bike, and for their support of the effort to provide for the people of Ukraine.
17:35 18 May 22
Thanks for letting us use the ’fat tire’ size. I have a good mountain bike but can’t ride on local trails since they are completely sandy and make the bike unsteady. The tree inch tiire may work. Beach sand is very soft and allows tires to sink through as if on deep ball bearings making riding impossible
05:43 17 May 22
Excellent customer service, and a quality America made product. Blake and Nick are the best at the Huntington Beach showroom.
07:03 14 May 22
Excelente muy buenas
21:35 12 May 22
I was considering getting an electric bike for over a year now. Electric Bike Company was the first bike I came across and test rode. From that first experience, I knew that it was the bike for me. I took time doing some research, also attending the Electrify Expo to test ride numerous other bikes.I was still hooked on EBC, debating between Model C and Model R. After placing my order, my bike was built and ready in 2 weeks.I was told that bike would be fully charge during pick up and it wasn’t. However I made it home with enough charge. Only other complication I had was during my ride home, the seat came loose and wobbly. Tighten it back up was a quick fix with the tools that were provided, however thread seems a bit striped and damaged.Nonetheless EBC offers quality stunning product and incredible customer service! I had my bike for over 2 weeks now and have no regrets with my purchase. I love my Model R!!!!
19:37 10 May 22
I used to ride a regular bike all the time when I lived in a city, but now I'm up in the mountains and the hills around here are daunting. Took a chance on having a custom Model S shipped out to me sight unseen, and I love it to bits. Racing green with tan leather trim, brown/cream tires with red rims, and an extra battery in the front basket. It showed up without the charger cord for the basket battery and the EBC folks shipped me one free of charge right away. I'm in rural upstate NY far from the nearest ebike dealership of any kind -- glad this worked out for me, the bike is solid and fun and the hottest pair of wheels in town. I'll be on it all summer.
15:33 10 May 22
Love my new bike!! Just picked up my Model Y , all white with tan accents, so cute!! Looks & rides great… here we go!!
01:34 07 May 22
EBC bikes are absolutely the best electric bikes out there!!! We shopped and test rode for a very long time before we purchase. At the conclusion of our search it was clear were we were going to purchase, EBC. We are so glad that we did. We order a Model R and a Model S. We love the ride, love the helpful service from EBC. It was important to us that we bought a built in USA.
14:52 02 May 22
What an amazing company ! Our bike was built quickly and turned out even better then expected. We chose to have custom colors and they look amazing ! There customer service is very helpful and quick. I would definitely recommend buying a bike from this company !
18:39 30 Apr 22
Great Bike, extremely well designed. I’ve ridden and visited many more places than with my regular bike. I ordered the standard fixed speed bike but found I really needed the 7 speed. After 2 months I had it put on , and for me it made a big difference going up hills! And it only took 1 day.Thanks again, great customer service, friendly staff.Addendum: I have ridden almost 1300 miles in about 10 months ( wanted to do 2000 miles in a year but broke my ankle-had to take 2 months off).Still love it, have gone grocery shopping many times, including Costco (which limits the amount I can carry back home) A friend of mine, who bought his EBC bike at the same time, and I both talk about the excellent decision we made to buy our bikes at the time we did. I have had numerous other bike riders comment on how great the bike looks. Thanks again EBC, #electricbikecompany.
02:16 28 Apr 22
Having been a very active regular rider for many years I hit age 67 and arthritis flared up in my right hip. After being sidelined for a few months I started researching electric bikes. I looked at every company at every price point, and watched every video until I found the best. I chose the Electric Bike Co., Model R. After completing about 300 miles already, around 20 - 30 miles per ride, I am thrilled beyond belief with my decision. Power, comfort, quality and range. Did I say comfort? The seat system is so comfortable I could ride 50 miles without a problem. Love, love, love it!!!
16:19 27 Apr 22
Yesterday, I placed my first bike order with EBC online. They have incredible customer service. I chatted on line with Jeff and he was very patient to answer all my questions. I can't wait to receive my bike .... I will finally be able to keep up with my husband and boys when we go on outings.
18:27 26 Apr 22
I hardly know where to begin. This company has no peer when it comes to the quality of their products, their attention to every detail regarding the design and build of their bikes and their before and after sale customer service. After looking at the ever increasing number of ebikes on the market, it became clear the EBC model we chose was far and away the best choice for my wife's small size. Thanks for doing everything right!
13:05 26 Apr 22
03:35 23 Apr 22
My husband and I each ordered a Model R. Jeff from Huntington Beach was extremely helpful. I Could not make up my mind on the tremendous color choices and of course I wanted a one of its kind color. Jeanne went over the top to help me with the plethora of colors to choose from. Not easy for a girl with that many choices LOL. Jeanne had the master painter send me samples. What amazing customer service. Our bikes are being built right now and I will post pictures as soon as we pick them up.
19:07 21 Apr 22
The salesperson answered all my questions and let me test ride the bike. His directions were great and it was easy to ride an electric bike the very first time. Our pickup at the repair shop (each new bike gets a once over) was also friendly and informative. I am loving my new 500 Aventon!!
16:54 21 Apr 22
I just purchased a Model R from Ride Oside in Oceanside. The bike surpassed my expectations of a comfort ride on the street, as well as its durability on dirt roads. We have rented a copy of different electric bike models over the last couple of years before purchasing, and this bike not only looks good but rides amazing. The bike a pleasure to ride!
16:46 21 Apr 22