REVIEWS & MEDIA

CUSTOMER REVIEWS

SHOPPER APPROVED

GOOGLE REVIEWS

Laurie Moon
Laurie M.
20:55 24 Sep 21
My first E-bike loving my Model R.
Ron Denton
Ron D.
17:52 24 Sep 21
I recently purchased an Ebike from the Electric Bike Company. Loved the service as well as my bike. I got to choose my colors.
jeanette Coburn
jeanette C.
23:37 22 Sep 21
I like my X model but upgraded to an R. They helped me resell it, get my new bike, and were great through it all. Mike C
Kayla Coburn
Kayla C.
23:33 22 Sep 21
Electric Bike Company is awesome, great quality and a sweet, fun ride. I had not been on a bike in over 30 yrs. I rode 14 miles on the electric bike my first ride. This bike is everything I needed to get me exercising. it's a life saver. Awesome for exercising a little and taking a break when needed.
LaShawn Campbell
LaShawn C.
17:23 22 Sep 21
We absolutely love or E-Bikes from Electric Bike Co.! Hadn't been riding since I was a kid and these make us get out of the house and enjoy So. Cal. We ride up to our local restaurants/ice cream shop as well. You choose how hard or easy you ride and we keep adding accessories. 🙂 We highly recommend EBC as they make a quality product and have great customer service if you need it.
Michelle Silverberg
Michelle S.
17:12 22 Sep 21
I have had my EBC bike for five months now, I wanted to give it a fair try before reviewing. I love it! It has allowed me to ride farther than I normally would as I live in a hilly area and also have fibromyalgia. My legs don’t get sore and tired after riding my bike as I can chose throttle or pedal assist as needed. My dog also loves riding in the basket on the back of the bike.
Renae Kester
Renae K.
22:02 18 Sep 21
My wife and I finally received our bikes from Electric Bike Company. We are ecstatic. Everything went as hoped for starting with customer service which was very helpful and answered all our questions, to the delivery process, to unpacking, and setting the bikes up and adjusting them to size individually. Piece of cake! It is easy to see the pride and quality of these beautiful machines. As soon as they were all set up we put our helmets on and hit the road. After a short time of getting the feel for them and tweaking the seats and handlebars and learning what they could do, we felt comfortable on them so we took off on a twenty mile run. It was awesome!!! It took us months and hours of research to choose the right e-bike for us. We made the right choice! We couldn’t be more impressed. Thank You Electric Bike Company!
Gordon Cole
Gordon C.
15:53 18 Sep 21
Absolutely love my new Model R! The build quality is second to none and the has great looks and safety to backup all that speed. Super capable brakes makes everything else feel like a toy. Very impressed with all of the the great details and thoughtful engineering. Rest assured if it can be tucked away and minimized, it is. This makes for a super clean package!This will definitely not be my last EBC bike.
Paul Yezbak
Paul Y.
14:22 18 Sep 21
Let me start off by saying that I'm retired and was in customer service oriented companies most of the time. Nowadays the biggest complaints and problems people have with companies is customer service. I am so overwhelmed and knocked off my feet by your customer service - Blake and his team responded quickly and with such concern to my inquiries. Immediately sent out the items that I needed. Sean has instilled in his employees a long forgotten way of taking care of the customer and how a company is run. In short I don't know why anyone in the market for an electric bicycle would shop anywhere else. I absolutely love the model X and Y we purchased. Even more so now knowing that if I ever need help - I will get it. And a side note, they delivered in the time frame given - a little sooner.The customer service people deserve high marks ( and maybe a free pizza day ) ! The issues I had are not worth mentioning because they were handle better than expected.
Jes Jes
Jes J.
17:48 15 Sep 21
I researched quite a few e-bike companies before deciding to purchase a Model S from the Electric Bike Company. I chose this company based on their use of quality products, assembling their e-bikes in California, and their commitment to customer satisfaction. I have not been disappointed!! My bike was shipped fully assembled and ready for my first ride after adjusting the handlebars. I did have a small problem after owning my bike for one month and it was dealt with quickly and efficiently by customer service. My beautiful Model S was customized to my specifications and exudes quality throughout. It garners compliments whenever I take it out for a ride.I had both hips replaced this past year and thought my cycling days were over but my ebike has proven me wrong. I am getting more daily exercise than I have in years as well as improving my balance. Very important for someone close to seven decades.Another plus is I have learned more about my city in the past few months than I have in the previous ten years of living here.I highly recommend The Electric Bike Company and they certainly deserve a five star rating!⭐⭐⭐⭐⭐
Dennie Sisneroz
Dennie S.
16:37 14 Sep 21
Bike arrived packaged nicely even though there was minor damage to the box. The assembly was very easy however I wish the battery charging directions were easier to follow. The alarm is much louder than expected and would scare off most would be thieves. Suspension seat post is a game changer. The handle bar has plenty of space for multiple attachments. Happy Customer so far!
F Benson
F B.
01:07 14 Sep 21
Eliana Naaser
Eliana N.
19:47 13 Sep 21
I absolutely love love love my model R bike and so excited to be buying my boyfriend one for his birthday. This was the best investment in a bike I have ever made, it is a high class gorgeous, sturdy, beautiful bike. It exceeded all my expectations and more.
Cynthia Sheppard
Cynthia S.
22:04 12 Sep 21
We purchased two bikes and have derived great enjoyment riding from our home down to the beach path in HB. Virtually every time we stop to take in the beach scene we are approached by folks admiring our e-bikes and asking lots of questions. We can’t speak highly enough about our satisfaction, the great people who helped us with our purchase, and the fun we are having riding in HB.Great fun owning an EBC bike!
Scott Borzi
Scott B.
21:57 10 Sep 21
I LOVE my bike!!!! The envious looks I get from people are priceless!
Bob Cole
Bob C.
19:03 10 Sep 21
First bought bikes from them in late 2017 when they first opened up. Love them so much that we just ordered 2 more, this time with shocks and suspension. Can't wait to get them and have referred many friends and relatives to them also.
Debbie Bee
Debbie B.
22:35 09 Sep 21
I bought the Model R for my wife a year ago and she loves it. Very stable and reliable ride. Any issues we had (minor) were handled promptly and professionally. We also purchased the Basil Buddy Dog basket for our pooch to ride along, and she loves being part of the group.
Brian Baker
Brian B.
19:24 09 Sep 21
Just ordered my bike & looking forward to riding it! I shopped around and was really impressed by this company and their model. Their bikes are beautiful too ! Customer service has been great and fast. I originally purchased a bike for half the cost from another company but realized it wasn’t really what I wanted in a bike. I feel like I paid a little more and got the bike of my dreams. Being a healthcare worker the last couple years has been stressful and electric biking has been a great outlet for me. It’s truly joyful to ride a electric bike. With gyms closed and being on my feet all day at work I wanted an exercise that gets me off my feet too ! Looking forward to many rides on my new bike and adventures with friends.Thanks all !
Courtney
Courtney
06:20 09 Sep 21
I LOVE my model R from Electric Bike Company! It makes riding fun again at almost 65 years old, lol. I ordered mine in Calypso Blue and she is a stunner!Working with the guys at the shop was a pleasure and I couldn't be happier. Buy yours now!
Leslie Cooper
Leslie C.
02:56 09 Sep 21
Absolutely LOVE my Bike! (Model R) We got them last July and ride them every time we can. 600 miles so far and counting. When others who already have bikes made by different companies ride our bikes, they are totally envious. Hydrolic brakes are the best, and the ride (I have the Suntour seat post) is absolutely silky smooth. Well worth the investment and something you will never have buyer's remorse over.We even got the rack and Basil Buddy dog carrier. Our dog loves riding with us!
Paul Neuland
Paul N.
00:47 09 Sep 21
Ordered my electric bike last week from the main showroom at 1510 Newport Blvd in Newport Beach. Shopped around and think they offer the best value. Shannon was super helpful explaining all the options. Should arrive in 6-8 weeks. Highly recommend to others.
Andrew Kulyk
Andrew K.
00:08 09 Sep 21
I am so excited to get my EBC E-Bike. It should ONLY be a couple more weeks until my custom designed ride is ready. I ordered mine on July 17 and am anxiously waiting to hear that it is built and ready to pick up. Every time I check the website on my progress, I still get the message that customer bikes take 6-8 weeks to be built. I'm sure it will be worth the wait to bring it back here to San Diego and ride all over the city!
Sandralee Gill
Sandralee G.
23:35 08 Sep 21
I love my Electric Bike Company Model R with all the bells and whistles! I have an ebike that I really enjoy, but I wanted the option of using a throttle when I need to. I searched for a while before finding EBC, and I'm so glad I did! I also wanted a bike with some color and personality. She did not disappoint. My order took a little longer than expected because the company was moving to a new factory to speed up future production. The Bike is well worth the wait. I got the 7 speeds, the front basket with additional battery for extended range, all custom colors, and rear rack. I will be enjoying this bike for many years to come. People have said it It's the best looking bike they have ever seen! You can't go wrong with the Electric Bike Company!
Julie Feigleson
Julie F.
15:52 03 Sep 21
Nice store and staffed with concerned and friendly staff. The new Electric Bike we picked up recently is a welcome mode of work commute and so much more. The transaction was easy and not time consuming. It's nice to align yourself with a knowledgeable, well stocked store. Also contributing to the local economy when buying from established business! Glad to be onboard and will be stopping by for upgrades and add ons for sure! Daniel ODonnell
Home O'Donnell
Home O.
01:15 02 Sep 21
Great Bike, extremely well designed. I’ve ridden and visited many more places than with my regular bike. I ordered the standard fixed speed bike but found I really needed the 7 speed. After 2 months I had it put on , and for me it made a big difference going up hills! And it only took 1 day.Thanks again, great customer service, friendly staff.
Larry Burbridge
Larry B.
16:10 31 Aug 21
Love my new bike. The quality is throughout the entire bike and rides so smooth . I see allot of other ebikes on the bike path that don’t compare
Mark Steele
Mark S.
15:48 31 Aug 21
I’ve been admiring EBC bikes for a few years as I’ve seen them around town, but it wasn’t until a couple months ago that I actually visited their showroom and rented a bike 🚲 to try one out. My wife and I were immediately “sold” and ordered our bikes. We took delivery in early August and are kicking ourselves for not having done this sooner! We LOVE them and have been riding them everywhere!! If you’re considering an e-bike, do yourself a favor and go check out Electric Bike Company!!!
Ryan Tomalas, Esq.
Ryan Tomalas, E.
14:04 31 Aug 21
Great Bikes!!
Julie Bocanegra-DeUnamuno
Julie B.
23:56 28 Aug 21
I love my Electric Bike! The battery in the basket is a great feature! The lights and alarm make it perfect to cruise to local shops safely while enjoying California weather!
OC Avenue
OC A.
18:27 26 Aug 21
I absolutely love my Model S from Electric Bike Company! I've had it for over a year and am always impressed with the quality and craftsmanship that went into making it. It's just beautiful!
Sarah Diseker
Sarah D.
22:11 25 Aug 21
The Model X bike I just bought is absolutely awesome. It is way above the standard electric bike. The other day I stopped a person riding on a competitors model. It wasn’t even close to the quality of my Electric Bike Company bike. The paint job, the frame, wheels, and style were 10 times better. Even though the pictures of the bike look great, it is really better looking once you receive it. Another great thing about the bike, it is delivered assembled. Last but not least, the service from this company is fantastic. They send you various videos that help. They even send you a video on how to take it out of the package!! This company really has its act together. I wouldn’t recommend any other bike or company for an electric bike.
Craig MacBeth
Craig M.
22:06 21 Aug 21
My bike is amazing. It's really a great purchase. We've had fun traveling all over the western US and ride everywhere. This is Tahoe for Forth of July.Karen
karen Espinoza
karen E.
00:50 19 Aug 21
I just ordered my beautiful new bike yesterday! It was so easy, and I’m very excited to get my bike! The chat persons are quite helpful, and you can always shoot them an email with questions. Best part - it comes fully assembled! Imagine the time that saves when all you want to do is get out there and ride! Thank you for making this the best decision ever!
Martie Schoener
Martie S.
19:50 18 Aug 21
My wife loves her Electric Bike model Y! The quality is amazing. Battery life is great, you can go a full day bouncing around Lake Tahoe.
Chris Vannoy
Chris V.
18:40 16 Aug 21
WE LOVE OUR EBC E-BIKES!!! Both our bikes arrived together fully assembled on the exact date that was estimated (even more impressive with shipping delays now being the new norm). While my wife's bike has worked perfectly from day one, my bike did have an electrical problem that EBC's great support team was able to quickly resolve. Thanks Tori and Phillip--sure is refreshing to have real folks answering calls in a timely manner! I should warn you all of something to prepare for--complete strangers often complimenting on your bike's stylish appearance and asking how they can get theirs. But most importantly, our EBC bike's performance and comfort is far superior to any other e-bikes we have rented in the past. We're off to Napa this weekend for our next ride--hope to see you there!
Mike R
Mike R
18:00 13 Aug 21
Purchased Model S bike one for myself and one for my husband. Just received them this week, So much fun to ride. We love our ebikes. Thank you to Electric Bike Company.
Dawn Zeevalk
Dawn Z.
09:51 13 Aug 21
This E bike is awesome and so is the company who sells them. I bought the “cruiser” fat tire E bike and couldn’t be anymore satisfied and Electricbikeparadise.comThx for the great bike and responses.Gary H.
gary hardin
gary H.
13:34 11 Aug 21
Amazing bikes! We fell in love with the Electric Bike Company's ebikes when first we rented them on a recent trip to Zion National Park. After that, I knew that I had to have one of my own. I went with the Model R, and it arrived today. We selected the option to custom-paint the bike, and, for mine, I opted for a lovely shade of plum. Assembly wasn't too complicated, and my first ride was divine. Highly recommended for high-quality ebikes, as well as excellent customer service.
sarah ziebell
sarah Z.
21:35 10 Aug 21
About 6 months ago my husband started talking about E-bikes. I was a skeptic, I have a nice cruiser style comfort bike in the garage. A friend bought a (different brand) e-bike and I went for a ride, oh what fun! I had my husband give that bike a try and he immediately set about finding the BEST bike for the money! As an engineer and detail oriented guy, researching these bikes was right up his alley. There are a ton of bikes out there, none compare to the quality and look of these bikes. We both got R model and absolutely love them. We ride them everywhere! We ride in the neighborhood, take them to the beach, and haul them with the RV. If I am going somewhere my bike is going too! LOVE my EBC bike
Stacey Zoyiopoulos
Stacey Z.
14:41 10 Aug 21
Best company and best, well made bike out there! Love all of the accessories that I can add to it 🙂
Stephanie Jefferson
Stephanie J.
19:46 09 Aug 21
Absolute amazing service, any question I had they knew the answer. They walked me through the whole process making it so easy and simple to do, explaining every part of it. This place is really the Tesla of Bikes.
Ashton D'Avanzo
Ashton D.
16:02 09 Aug 21
Best looking bikes out there! Great performance also.
Lisa Hawk
Lisa H.
03:17 09 Aug 21
Lisa Hawk
Lisa H.
21:42 07 Aug 21
What a pleasure working with EBC. An all American company putting together a superior product for a fair price. My model C is a beast. It didn’t take me long to determine out of at least 15 different companies with almost the same bikes to offer, that EBC was for me. They were able to be flexible to assist me with my medical needs. Thank you EBC.
Christopher Whedbee
Christopher W.
20:55 05 Aug 21
I love this bike! I own another ebike and love it too. In May I rented a model R at Zions National Park and fell in love with this bike! I found one at a bike store and went there right away to buy it. It’s black with red rims and looks so cool! I love how east this bike is to ride and how comfortable it is. I’m a 65 year old woman and can’t wait to go out and ride. Thanks for designing such a great bike!
Colleen Earnshaw
Colleen E.
03:53 05 Aug 21
I love my EBC bike! It really gives me joy riding down the river trail to the beach knowing that I won't be DYING on the ride home. I can go so much farther! I have the model Y. My short body likes the step-thru frame. I love seeing so many people on the trail, at the beach, wherever, belonging to the EBC community and giving shout outs as we pass! Great company, great bikes, great customer service. 👍🏻
Rachel Nye
Rachel N.
21:53 04 Aug 21
I recently placed an order for my bike and I could not have been happier with the wonderful customer service I received from Kirsten. She was very knowledgeable of the various products offered and patiently answered my list of questions. My sister had spoken to her previously regarding her bike and had the same positive experience with Kirsten. Kudos to EBC’s staff!
Linda Aguilera
Linda A.
22:58 03 Aug 21
Had a few minor issues, but EBC took care of everything. The bikes are high quality and well built. I would recommend them if you are looking for a nice reliable bike
Larry Lester
Larry L.
21:26 02 Aug 21

VIDEO REVIEWS

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TESTIMONIALS

Customer Spotlight- Electric Bike Review – Carl

I received my electric bike from your company today. I don’t mind telling you when my wife suggested that we buy electric bikes at the cost that you guys are charging I was a bit skeptical the skepticism ended as soon as I open the carton made the necessary adjustments

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Customer Spotlight- Debbie & John

Full time RVers exploring the country on their EBC Model S & Model C John & Debbie took the time to personally email us this message… “We just received our EBC bikes and love them. Thank you! We already have several couples who are interested. Below is the referral promo

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Customer Spotlight- A Ride Around Stanley Park

In this installment of our Customer Spotlight series, we want to shout out to Trevor who used our Model C to travel around Stanley Park In Vancouver. Please watch his Vlog below on his experience. We hope that you enjoyed your ride in one of our custom built E-bikes! If you like

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Customer Spotlight- John & Corby

Another happy customer cruising the coast There are a number of factors that go into a customer decision to make a purchase for an e-bike, we know that. Customers typically ask friends for recommendations and then some online research on their options. The fact of the matter is, our best

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Customer Spotlight- Glenn

In our latest edition of our Customer Spotlight we would like to look at one of our rising stars on our Facebook Electric Bike Company Owner’s page, Glenn! Glenn has become extremely active on our page by conversing with other bike owners about different features of the bike along with

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Customer Spotlight – Jim

In this installment of our Customer Spotlight series, we want to shout out a new customer of ours, Jim. He has assembled a small crew of other e-bike owners and they have been traveling around Southern California testing out their new rides. Thank you Jim for all your support and

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Customer Spotlight – Anna

In our latest edition of the Electric Bike Company Customer Spotlight, we would like to shout out one of our customers from our Electric Bike Company- Bike Owners Page, Anna. What struck us about Anna’s post was how she chronicled her expedition of her camping trip in Oregon on her new

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Customer Spotlight- Harvey

For this Testimonial, we want to thank another supportive customer, Harvey who shares his story on how he came to purchase an EBC Bike. Everything They promised, and more!!! I live in the Eastern part of Virginia and after researching bikes on the internet, visiting shops in my local area

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Customer Spotlight- Mike

Here at Electric Bike Company we read and appreciate all the reviews that we receive. In this Testimonial we would like to shoutout Mike who writes about his journey in purchasing one of our bikes and how he uses them for not but for traveling and vacationing, but also as

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Customer Spotlight- RJ

For our next Customer Spotlight, we want to show our appreciation to one of our loyal customers RJ who explains his experience on receiving his own Model C.   The Verdict THE DECISION It took me 1 year to make the decision and I have no buyers remorse at all.

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NEWS & MEDIA

For media inquiries or interview requests, please contact our Marketing team (949) 264-4080