









MODEL S
5/5
From $2299
“Awesome e-bike that actually blew me away with the quality for the price”
– Electrek
28 mph max.
1700 watt max.
(with 36Ah build)
Up to 190 mile
range
Arrives
fully built
380 lbs
load
load
MODEL S (Step-through)
The Model S is a classic Step-through style electric cruiser, built to order, 100% customizable, and arrives fully built. Awarded top rated E-Cruiser in USA by (Electric Bike Review 2018 / 2019 / 2020).
Colorize, customize, accessorize and stylize towards your heart’s content.
Features
Specialist tire options for fast e-bikes
Schwalbe Fat Frank tires reinforced with KEVLAR® fibres, together with the 50 EPI casing and puncture protection, is perfect for high mileage of an ebike. Durable and comfortable, providing a smooth ride.
Optionally, upgrade to Continental Contact City Plus E50. The best E-Bike tire to comfortably explore town. Designed with the highest puncture protection and most efficient rolling characteristics, makes the E50 an economical and energy conserving tire. Perfect for longer Battery life.
Go further for less, with our Battery
We have directly designed and engineered our very own battery pack with performance and safety standards our priority.
We use certified, tested and internationally EBC approved, quality, lithium Ion NMC battery cells with a world leading 5 year warranty for safety, reliability, range and life cycle.
Our patent-pending, internal charger with retractable cord means you never have to worry about bringing a charger with you. The built-in fan keeps the battery cool and improves performance. An optional external, super-charger is also available for a rapid charge.
We provide international battery exchange, and easy maintenance and service with our plug and play wiring system.
BEST motor in the world
We use the best motors in the world with top quality neodymium magnets and copper windings.
The 48V battery allows for 1250 watts of power to be delivered to the motor when needed, such as with acceleration and hill climbing with load (up to 250 pounds).
Motor is expected to last over 18 years.
Aluminum 6061, Hydro-formed Frame
Constructed via a 7 step process including painting, cleaning, base primer, 3 coats of paint, and 2 coats of clear sealant. A heat treatment gives extra strength and durability.
Our frames are constructed to ensure neat, hidden wiring while still looking classic. Strong, patent-pending, front bracket allows for cargo adaptation and basket assembly, which ensuring secure handlebar functions.
While most frames are 1.5 mm thick, we double that in most areas to 3 mm for sturdiness.
Plug & Play - it's easy
Electric Bike Company’s patent pending, waterproof wiring system couldn’t be easier. Match the colors and you’re good to go!
Developed for ease of replacement, maintenance and service.
Thumbthrottle for safety
We prefer thumb throttles over twist throttles, as we have found twist throttles very dangerous, especially when lifting your bike over curbs and obstacles. Operators often twist the throttle in error which can cause the E-bike to shoot forward and out of control.
Brakes to STOP
Safest electric bike braking system world wide by far. TEKTRO Dorado hydraulic disc brakes with sensor control design and motor disconnect and a four piston brake caliper allows for single finger braking. The 180mm rotors come with stainless steel attachment hardware, for extra safety and stopping power.
Double up on lights
Every EBC bike comes with integrated front and rear safety lights.
Add a Basket, no worries, they have an integrated lighting system too.
Premium rims for higher speed
Since e-bikes are faster, used more often than regular cruisers, and often with more cargo; we install motorbike grade, double walled, Aluminum 2″ wide Ebike Rims.
Our Premium, high quality rims, ensure safety standards are always met.
Stainless Steel Hardware & Bearings
Since our bikes last a lot longer than traditional cruisers, safety and reliability throughout the life span of the bike is crucial. We hand build all bikes with hardware and integrated bearings to be 100% stainless steel, rust resistance and corrosion free.
Stainless Spokes & Nipples ensure a well-built, high-quality bicycle wheel. For this reason, we build our wheels from scratch in our factory, under strict quality control management. We inspect, test and use the highest quality, 13-gauge stainless, non-rust spokes and brass corrosion free nipples for both front and rear wheel construction. Our state-of-the-art wheel truing machine ensures perfect wheel alignment and balance.
Comfort Seat & Grips
Hand stitched leather grips and comfortable 300 x 300 x 100mm thick, high density foam, and back bumpers for support and cushion.
Our Grips are hand stitched with aluminum secure ends to ensure they do not slip and jam the throttle as on other E-bikes.
LCD Color Display
A multi level, compact, user friendly, LCD color screen is equipped with a convenient UBS port for charging phones, playing music and more.
Ideal Chain Ring & Cogs
Ideal gearing considerations for our Cruiser style riding is a front 56T chain ring and a 16T or 18T for the rear – we default to the 18T for medium to hilly terrain terrain (16T is for high speed peddling and very flat terrain, by request)
Since many of our bike owners will be at the coast or leave their bikes outside, we hand build our bikes with stainless steel chain rings & chains, to enhance the longevity of the bike as a whole.
Optional Suspension Seatpost
The Suntour Suspension seatpost has been engineered and built for years of comfort and performance.
The unique design allows for small bump compliance, with a total of 50mm travel to make for a smooth ride. Comfort, low maintenance and long term durability is what this post is all about.
This is a must have accessory for any cyclist looking for the ultimate in comfort.
Available in Black & Silver.
Specs
Bike Components
Anti-Theft Alarm
- Optional
Battery
- a. 60 Miles (12 Ah)
- b. 100 Miles (18 Ah)
- c. 140 Miles (30 Ah) - Add Basket
- d. 190 Miles (36 Ah) - Add Basket
- EBC approved and certified Lithium-Ion NMC Cells
- (5 year warranty*)
- * Please see warranty information
Battery charger
- 1.7 amp internal charger &
- 5 amp super charger (optional)
- with Smart charging technology, cooling fan,
- aluminum cover & 3 prong charging port for safety
Brakes
- Tektro "Dorado" hydraulic disc brakes
- with safety electrical motor disconnect wiring
- and 4 piston calibers
Brake Levers
- Aluminum alloy comfort grip levers with motor cutoff switch
Brake Pad Material
- Organic compound
Brake Rotors
- 180 mm Stainless steel (front and rear)
Chain
- Stainless Steel, rust resistant for longevity
Charge Time
- 3-4 hrs with external smart charger (optional)
- 6-9 hrs with internal charger
Crank Set
- 56T chainring, 170 mm forged alloy cranks
Drive Train
- Direct (single speed) or optional 7 speed
Fork
- Rigid Steel 1-1/8" fork with threaded steerer tube
Freewheel
- 18T cog for medium to hilly terrain
GPS Tracker
- Yes, Optional
Grips
- Locking handstitched vegan leather
- Aluminium secure ends for non slip
- available in Black or Tan
Handlebars
- 27" wide steel crusier bars
Headset
- Semi-integrated, 1-1/8" straight steerer tube
Kickstand
- Non-slip sole & wide reinforced rubber foot
- prevents slipping and sinking
LCD Screen
- Color display, multi level, compact
- user friendly screen with USB outlet
Lights
- Front and rear safety LED lights,
- powered by the battery,
- controlled from LCD screen
Motor
- 1250W max output (10 year warranty)
Pedals
- Wellgo aluminium, integrated bearing pedals
- with comfort non slip rubber
Rims
- Double walled, aluminum 2″ ebike rims
Seat
- Custom, leather,
- 300 x 300 x 100mm thick, high density foam,
- elastomer bumpers for support and comfort
- available in Black or Tan
Seat Post
- 30.4mm x 300mm ridgid aluminum, up to 350lbs
- Optional Satori suspension (350lbs)
- or Suntour suspension (350lbs)
Spokes
- 13-gauge stainless steel, rust resistant,
- black or silver with brass nipples
Stem
- Integrated 120 mm, adjustable from 0º-60º
Tires
- Schwalbe Fat Frank puncture resistant ebike tires,
- Optional upgrade; Continental Contact Plus City E50, puncture resistant, low rolling resistance to save battery power
Throttle
- Thumb throttle for safety on every bike
Geometry & Sizing
1
REAR HEIGHT
32″
812 mm
2
HANDLEBAR WIDTH
27″
686 mm
3
SEAT TUBE TO HEADSET
25.6″
651 mm
4
SEAT CLAMP TO CRANK
17.6″
447 mm
5
SEAT CLAMP TO GROUND
28.2″
715 mm
6
WHEELBASE
48″
1221 mm
7
END TO END
74.4″
1890 mm
Recommended Rider Height
5’2″ – 6’10”
Standover Height
Wheel 24″ : 457mm / 26″ : 482mm
Min. Rider inseam
Wheel 24″ : 18″ / 26″ : 19″
Max. weight
380 lbs
Bike weight with battery
57lbs
Video Reviews
Customer Reviews
My wife and I received our bikes yesterday. We were out riding a short time after delivery. What a great experience from the simple process of customizing our bikes to unpacking and setting up. We love our new bikes.
Ralph V.
My wife and I recently moved to Jacksonville Beach and I am recuperating from surgery from a meniscus tear in my knee. For both of these reasons my new Model R bike from the Electric Bike Company has been a godsend. I’ve not only been able to get out and explore my new community, but I’ve also been able to keep my knee in motion and safely exercise it, thanks to pedal assist, in order to build back muscle.
David V.
Just ordered Model R and can’t wait to get it in about few weeks as they promised. Customer service and the process of ordering were definitely 5 stars experience. I managed to test ride it before ordering and absolutely fell in love with that bike. I can’t wait to get mine. Incredible!!
V S
The guys at Electric Bike Co in HB were super knowledgeable and accommodating. Jeff was friendly, thorough and efficient with the whole order process! Mick was cool too. So happy we decided to go with this company for our ebikes! ‘Merica
Marisa G
I love my e bikeI got it the first of September and find it easy to ride. I am a senior and was a little worried.It is very user friendly! It gives a smooth ride.The customer service has been wonderful!I looked at many other brands before I choose this brand and am so glad I picked this one!
kathy B.
Proud owners of two beautifully crafted electric bikes made right here in the USA! Not only are their bikes superior, Customer Service is by far the best I've ever encountered! You want answers, you will get an actual person immediately , whether it is via phone, mail, or a pop up while browsing their site. One evening I was reading some reviews about people that were having delivery damage issues, which was unusual because I hadnt read that before. While reading, the Co founder, Sean Lupton-Smith, pops up in a customer service bubble asking how he can assist. I expressed my concern about the deliveries and he explained they were having some problems and were looking in to different shippers. Right there and then, he pulled up my order and made the changes at 8pm EST! There's so much to love about this company, what they stand for, their transparency, how they started and where they are going . Thank you @Electric Bike Company @Sean Lupton-Smith
David G.
We were introduced to Electric Bike Company by our good friends, who had already put their bike through the paces. Since we had customizable options and the fact that they manufacture locally, in the USA, made purchasing from them a no brainer!Thanks Electric Bike Company for delivering Val’s custom painted electric beach cruiser. As a decades long Los Angeles Chargers fan, she wanted to represent with team colors. Electric Bike Company offered a complete customizable building platform with an infinity of paint selections. Using the Electric Bike Company's website made the process simple and allowed us to choose the options Val wanted as a personal touch for her bike. The colors came out amazing! Manufactured and hand built in Costa Mesa, California. It only took a little over a month to receive the bike and they personally delivered the bike to our door. Build quality is top tier. Crazy to think the bike can go nearly 30mph. Fittingly, Val has named her bike, Bolt
Eric B.
Just received my shiny red model S. Very impressed by the build quality, customization options and service. Looking forward to riding and getting back into shape. Bravo Electric Bike Company.
Steve R.
Grossly overpriced for the product and service. My Wife ordered a Model R and paid +3K. The lead time on the bike was advertised as 4-5 weeks. It was delivered yesterday after 12 weeks, after a failed quality inspection (which is where we should've cancelled) The shipping company delivered as 'no signature required' which makes no sense on cargo this expensive.The condition of the bike on arrival was terrible. The bolt the holds the fender to the seat post is completely stripped making it impossible to change the height of the seat. The fenders and kickstand all had scuffs and visible damages. The most offensive condition being the bracket that holds power button is completely snapped, which makes the bike completely unsafe to ride... not that she can anyways since she can't change the seat height.After contacting Blake at EBC the first response we got was that they would mail us new parts... ok in 12 weeks? Absolutely ridiculous. After paying this much we cannot wait for them to mail a new bolt and bracket which will not help anyways as the old bolt is so stripped we can't get it out.Truly disappointing as my wife has been waiting so long. We could have gotten two bikes for the price of this one from Rad Power Bikes. The customer service has been hands down awful and my wife has a bike that she cannot ride. Look Elsewhere for a better company.
Jessica B.
Love my 2 beach trikes that EB sold me
Don Dave Mobley C.
LOVE! LOVE! LOVE my EBC bike! I got the Model E in black. I cannot say enough great things about my bike and the EBC staff!!
Sunshine H.
I have bought 3 Electric bike company bicycles. I bought the Y model for my wife. It was the perfect choice for her, it handles really well and the ease of operation makes it the funnest bike riding experience she’s ever had.
foster C.
Great bike for the price, killer design and functionality, love that it's made here in the u.s.a. and the customer service is top notch. Thanks electric bike company
Justin W.
Top notch quality and affordable for the price. Great purchase, love the ride.
chris H.
Great bikes!!
tracy V.
I purchased my Model S over 3 years ago. I can't begin to tell you the pleasure it brings me on my afternoon rides. Everyone I run into wants to know more about my bike.The service I have received from Sean and everyone at the company is incredible.The other day I called to get a replacement piece for my on/off switch. FedEx just delivered it to me. How great is that?FYI, the parts are so easily replaced. I love My Model S!I highly recommend EBC!!
Leslie H.
I’m super excited to pick up my new EBC bike today. I stoped by the HB store on Brookhurst and spoke with Blake… he was super friendly and knowledgeable.I took the new E model for a test ride and was thrilled with quality & performance. I love the built in battery in the center of the frame and was surprised by the intro price of $1399. I’m an instant fan. The best part is they have plenty in stock at the moment. I’m looking forward to customizing my new bike with the awesome wood fenders they offer in the store.
michelle K.
Great Company with great customer service! Love the model R!
Yvonne F.
Love the quality of these bikes!
Luisenia B.
Great bikes! Over 2 years and 2,000+ miles so far and going strong.
randy B.
Edit on 10/12/2021Recent issue: hauled my bike 50 miles away to ride a river bike trail. Got there and the power toggle switch was broken and couldn't turn bike on. Ruined the trip for everyone. A $1 piece took out the entire bike. Ridiculous. Had no way of fixing it there.Also, even though a comment was added to my original post that someone would contact me, they never did.1. NOT AS ORDERED: Bike did not arrive as ordered (see pictures). I ordered a bike with brown tires and received black tires. When I pay +$3,000 for a bike, I expect it to arrive as ordered. You shipped brown tires overnight. However, I had to find a bike mechanic willing to work on this bike, wait for a bike rack I ordered to arrive, drive it to their location, and then PAY them to install the correct tires.2. LOUD FAN WHEN CHARGING: The S model apparently can be charged only while on the bike unless you buy the external charger for $174.00. The charging fan is very loud. I have to keep my bike in the house so it's horribly loud for hours as a time. I now am going to, reluctantly, pay 174.00 for your charger so that I can at least put the battery somewhere else while charging.3. HORRIBLE COMMUNICATION: I checked my order number every day as it got closer to the expected delivery date. Then, one day, the due date changed to another 2-3 weeks away. I was very disappointed. The very next day, I received a call from the shipping company wanting to know when they could deliver my bike. THEN, the next day I received an email from Tori indicating my bike had shipped. Your order tracker on the website is pointless. I expect to hear my bike is ready from you... not a shipping company.I have 57 miles on this bike. So, far the bike itself is fine though the motor is louder than my husband's RadPower bike. EBC uses geared hub motors versus Rad's direct drives. There's upsides to each - but the hub motor is noticeably louder.I am definitely questioning my decision to spend almost twice what my husband did for his bike. The model S is probably the prettiest bike I've seen though.Had the bike arrived as ordered, I would have rated 3 out of 5 stars.
S V
Had my bike customer built took a while to get here but just got it and love it. Totally worth the wait time and price. Love my E-bike.
Kelley S.
Just got my new bike from EBC. Love, love, love it!!! It is beautiful…can’t wait to enjoy it for years to come. Took a while to get it but sooo worth the wait! Great service, great company! Highly recommend.
Linda R.
Absolutely loving our two bikes. Looking for cooler weather out here in Lake Havasu to take even more fun cruises.
robert h sargent J.
I had to have adjustments to my bike due to living in very hilly San Francisco. The team contacted me and made suggestions and ensured all settings were optimal for my area. I love these peeps! I get many inquiries on my bike - it looks very stylish and is very very comfy. My heiny thanks the makers. 5 stars!
Anna P
I bought my wife a model R last year. It is a fantastic machine. Every aspect of the Electric Bike Company is outstanding: from their website, ordering and delivery process, the quality of their products, and customer support.
Michael G.
I purchased the Y series electric bike and have been riding for three weeks now. I am so happy with my choice and how easy it was to customize. At the age of 69 I am getting great exercise and enjoying life much more. I recommend this bike to everyone that asks about it!
Shirley D.
I bought a Model R for my wife last year. It is a great machine! Everything about our experience is a positive - from the ordering, delivery, and performance.
Michael G.
Love my new model R bike!! It’s the cadillac of e-bikes. Customer service is amazing. Zero complaints!
Kerry D.
it was love at first ride , the sales team were awesome , we loved them so much we bought two
Ron C.
These are by far the best electric bikes on the market and we rode several other brands. From the day we test rode several models at the Newport Beach showroom, ordered the R model in red the same day, I have never been happier with my purchase. They are worth the wait to get them as they go over every detail. We got our bikes and took our first ride. They were so easy to maneuver. Made here in the USA 🇺🇸. Came excellently packaged and crated. Can't say enough great things about these bikes. Best on the market, and great value too. We've received instant support too when we had a question. See picture attached of me with my awesome bike.
Elke D.
I purchased my beautiful Electric Bike while over in Balboa Island with friends whom both had one! We had such an incredible time on these bikes. The owners were kind enough to go out of their way to deliver mine back to Arizona where I reside. I am able to ride this bike for miles and miles to destinations I would never be able to make on a "regular" bike. I have owned it now for a few years and have had absolutely no issues with it whatsoever. Velofix has come to my home to do an annual service on it as well, tires, chains etc., I highly recommend this brand only if you are considering an electric Bike! I now even have a basket for my pup to ride along with me which makes my heart happy:)
Denise S.
I would really like to talk about how much I love the bikes I ordered on March 13th but after 9 weeks, they have not even been shipped. I ordered two bikes with stock frames and was told in the chatroom that the production lead to was 5 - 7 weeks rather than the usual 3 - 4 weeks listed on the website.After 5 weeks had passed I started checking the website order status system and discovered that the production time had been extended and now it could take up to 8 weeks The system was later updated to as much as 9 weeks.Finally, I called to find out what happened to my bikes because the system had advised me that three weeks ago the bike passed final inspection and than two weeks ago that they were in final testing and last week that I would get the shipping information very soon.When I spoke with customer service I was told the bikes were with "the builder" and that the website system for order status is just window dressing that has no actual information about anybody's order.I am beyond frustrated with the complete lack of communication about the delays and the misdirection regarding the status of my order.UPDATEThe bikes finally arrived and they are everything I hoped for. They are well made and perform as advertised. They are the most comfortable bikes I have ever ridden.We loaded them on our RV for our summer travels and took them all over the country. We toured on the bikes everywhere we went from Little Rock Arkansas to the Painted Desert to Boise Idaho.The bikes give us the confidence to take them on longer rides knowing we can comfortably get back. The power assist puts the fun back riding a bike on hills.I have had to contact customer service about some minor issues and the people answering the phone are both knowledgeable and helpful.The one area I would like them to work on it would be the bike’s user manual. It is not specific to the model ordered and has outdated information. Because they include components from a variety of vendors the details of how to use the LCD screen, alarm and how to make adjustments to seats, handlebars and other bike parts is missing or just confusing.
Timothy D.
Ordered my bike on June 22, 2021.Website said it would take 7-9 weeks.After a few phone calls and false information, it was finally delivered three months and one day later on September 23 (13 weeks) to the wrong address.My husband drove 300 miles to pick it up and 300 miles home the following day.It was delivered in perfect condition.Once out of the box, you have to adjust the handlebars, the digital display, and the seat.I am 5'10, legs are 33". I have had knee surgery, and I find that when the right pedal is in its highest position, it's slightly painful for me to bend the knee that much. I have the seat at the highest position that still allows for my feet to touch the ground.All said and done, I love the bike and am hoping that the knee thing will get better with flatter shoes and more use.
Lori A.
My first E-bike loving my Model R.
Ron D.
I recently purchased an Ebike from the Electric Bike Company. Loved the service as well as my bike. I got to choose my colors.
jeanette C.
I like my X model but upgraded to an R. They helped me resell it, get my new bike, and were great through it all. Mike C
Kayla C.
Electric Bike Company is awesome, great quality and a sweet, fun ride. I had not been on a bike in over 30 yrs. I rode 14 miles on the electric bike my first ride. This bike is everything I needed to get me exercising. it's a life saver. Awesome for exercising a little and taking a break when needed.
LaShawn C.
We absolutely love or E-Bikes from Electric Bike Co.! Hadn't been riding since I was a kid and these make us get out of the house and enjoy So. Cal. We ride up to our local restaurants/ice cream shop as well. You choose how hard or easy you ride and we keep adding accessories. 🙂 We highly recommend EBC as they make a quality product and have great customer service if you need it.
Michelle S.
I have had my EBC bike for five months now, I wanted to give it a fair try before reviewing. I love it! It has allowed me to ride farther than I normally would as I live in a hilly area and also have fibromyalgia. My legs don’t get sore and tired after riding my bike as I can chose throttle or pedal assist as needed. My dog also loves riding in the basket on the back of the bike.
Renae K.
My wife and I finally received our bikes from Electric Bike Company. We are ecstatic. Everything went as hoped for starting with customer service which was very helpful and answered all our questions, to the delivery process, to unpacking, and setting the bikes up and adjusting them to size individually. Piece of cake! It is easy to see the pride and quality of these beautiful machines. As soon as they were all set up we put our helmets on and hit the road. After a short time of getting the feel for them and tweaking the seats and handlebars and learning what they could do, we felt comfortable on them so we took off on a twenty mile run. It was awesome!!! It took us months and hours of research to choose the right e-bike for us. We made the right choice! We couldn’t be more impressed. Thank You Electric Bike Company!
Gordon C.
Absolutely love my new Model R! The build quality is second to none and the has great looks and safety to backup all that speed. Super capable brakes makes everything else feel like a toy. Very impressed with all of the the great details and thoughtful engineering. Rest assured if it can be tucked away and minimized, it is. This makes for a super clean package!This will definitely not be my last EBC bike.
Paul Y.
Let me start off by saying that I'm retired and was in customer service oriented companies most of the time. Nowadays the biggest complaints and problems people have with companies is customer service. I am so overwhelmed and knocked off my feet by your customer service - Blake and his team responded quickly and with such concern to my inquiries. Immediately sent out the items that I needed. Sean has instilled in his employees a long forgotten way of taking care of the customer and how a company is run. In short I don't know why anyone in the market for an electric bicycle would shop anywhere else. I absolutely love the model X and Y we purchased. Even more so now knowing that if I ever need help - I will get it. And a side note, they delivered in the time frame given - a little sooner.The customer service people deserve high marks ( and maybe a free pizza day ) ! The issues I had are not worth mentioning because they were handle better than expected.
Jes J.
Updated review. My review the first day was a 5 star. Fell in love with the bike in the window, bought it and rode it 15 mile home. Loved it. Tried to charge the battery the night that I got home and nothing. No sound, no indicator light, nothing. Would not charge.Called and e-mailed the Electric Bike Company. They said take the battery out, put it back in and try again. Nothing. Then they said to bring the battery in to see if it would charge. They charged it so they said to bring the bike in because it must be the connection. When I picked it up, they attempted to charge me. The woman had the nerve to say that it might have been something that I did. All I did was pull the cord out and plug it into the wall. They said it was fixed but I just tried to charge it for the first time and still does not charge. It now at least makes a noise when it is plugged in but no green light which I read is what is supposed to happen. When you pay over $3,000 for a bike, you expect it to work. I should have never left the showroom without them proving that it worked. But they had so many people and bikes in the room that they were rushing me out. They are alway so busy in there. Nice when I bought the bike but both times that I was in about the battery, they acted like I was an inconvenience. Me driving to Newport Beach 4 times for a bike that will not charge the battery is an inconvenience. I am hoping that this is resolved soon.
Becky G.
I researched quite a few e-bike companies before deciding to purchase a Model S from the Electric Bike Company. I chose this company based on their use of quality products, assembling their e-bikes in California, and their commitment to customer satisfaction. I have not been disappointed!! My bike was shipped fully assembled and ready for my first ride after adjusting the handlebars. I did have a small problem after owning my bike for one month and it was dealt with quickly and efficiently by customer service. My beautiful Model S was customized to my specifications and exudes quality throughout. It garners compliments whenever I take it out for a ride.I had both hips replaced this past year and thought my cycling days were over but my ebike has proven me wrong. I am getting more daily exercise than I have in years as well as improving my balance. Very important for someone close to seven decades.Another plus is I have learned more about my city in the past few months than I have in the previous ten years of living here.I highly recommend The Electric Bike Company and they certainly deserve a five star rating!⭐⭐⭐⭐⭐
Dennie S.
Bike arrived packaged nicely even though there was minor damage to the box. The assembly was very easy however I wish the battery charging directions were easier to follow. The alarm is much louder than expected and would scare off most would be thieves. Suspension seat post is a game changer. The handle bar has plenty of space for multiple attachments. Happy Customer so far!
F B.
I absolutely love love love my model R bike and so excited to be buying my boyfriend one for his birthday. This was the best investment in a bike I have ever made, it is a high class gorgeous, sturdy, beautiful bike. It exceeded all my expectations and more.
Cynthia S.
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