MODEL F
5/5
From $1799 reg. $1999
“We love this bike and its ability to fold up so simply. It will fit inside your cars trunk with ease. We are crazy about it.”
– Electric Bike Company Engineers
25 mph max.
750 watt motor.
Up to 50 mile
range
Arrives
Fully Built
300 lbs
load
MODEL F (Foldable)
The Model F is a foldable electric cruiser, built to order, customizable, and arrives fully built. Everything you like in an Electric Bike Company bike, but now foldable and more compact.
Features
Premium Puncture Resistant Tires
Consistently the Go-to tire choice for Electric Bike Riders. Premium puncture resistant, streamline, tires that look so sleek on our Model F. 24″ x 3″ reinforced tires, inverted tread design and knurled tread are low profile and fast rolling. Traction not sacrificed, perfect for high mileage. Durable and comfortable, providing a smooth ride. Available in black.
Go further for less, with our Battery
We have directly designed and engineered our very own batteries with performance and safety standards as our priority.
We use certified, tested and internationally EBC approved, quality, lithium Ion NMC battery cells with a world leading 5 year warranty for safety, reliability, range and life cycle.
The built-in fan keeps the battery cool and improves performance. External, super-charger comes standard for a rapid charge.
We provide international battery exchange, and easy maintenance and service with our plug and play wiring system.
BEST motor in the world
Our motor is built to the strict Electric Bike Company standards – our motors have the highest quality copper and neodymium magnets to ensure quiet, efficient output – sealed bearings and state of the art circuitry. Our motor is a powerful 750 watt high torque geared motor that can accelerate our bikes to 28 mph on pedal assist – 20 mph on throttle*
Aluminum 6061, Hydro-formed Frame
Foldable and yet still constructed via our EBC 7 step process, including painting, cleaning, base primer, 3 coats of paint, and 2 coats of clear sealant. A heat treatment gives extra strength and durability.
Constructed to ensure neat, hidden wiring while still looking classic.
While most frames are 1.5 mm thick, we double that in most areas to 3 mm for sturdiness.
Plug & Play - it's easy
Electric Bike Company’s patent pending, waterproof wiring system couldn’t be easier. Match the colors and you’re good to go!
Developed for ease of replacement, maintenance and service.
Thumbthrottle for safety
We prefer thumb throttles over twist throttles, for safety. We have found twist throttles to be dangerous. Operators often twist the throttle in error which can cause the E-bike to shoot forward and out of control.
Brakes to STOP
Safest electric bike braking system world wide by far. Hydraulic disc brakes with sensor control design and motor disconnect and highest quality brake calipers that allows for single finger braking. The 180mm rotors come with stainless steel attachment hardware, for extra safety and stopping power.
Double up on lights
Every EBC bike comes with integrated front and rear safety lights.
Premium rims for higher speed
Since E-Bikes are faster, used for more miles, and often carry more cargo; we install motorbike grade, double walled, Aluminum 2″ wide E-Bike Rims.
Our Premium, high quality rims, ensure safety standards are always met.
Stainless Steel Hardware & Integrated Bearings
Since our bikes last a lot longer than traditional cruisers, safety and reliability throughout the life span of the bike is crucial. We hand build all bikes with hardware and integrated bearings to be 100% stainless steel, rust resistance and corrosion free.
Stainless Spokes & Nipples ensure a well-built, high-quality bicycle wheel. For this reason, we build our wheels from scratch in our factory, under strict quality control management. We inspect, test and use the highest quality, 13-gauge stainless, non-rust spokes and brass corrosion free nipples for both front and rear wheel construction. Our state-of-the-art wheel truing machine ensures perfect wheel alignment and balance.
Comfort Seat & Grips
Hand stitched leather grips and comfortable 300 x 300 x 100mm thick, high density foam, and back bumpers for support and cushion.
Our Grips are hand stitched with aluminum secure ends to ensure they do not slip and jam the throttle as on other E-Bikes.
LCD Color Display
A multi level, compact, user friendly, LCD color screen is equipped with a convenient UBS port for charging phones, playing music and more.
Ideal Chain Ring & Cogs
Ideal gearing considerations for our Cruiser style riding is a front 58T chain ring and an 18T for the rear for medium to hilly terrain terrain.
Since our bikes are used near the coast and outside, we hand build our bikes with stainless steel chain rings & chains, to enhance the longevity of the bike as a whole.
Specs
Bike Components
Battery
- Up to 50 Miles
- EBC approved and certified Lithium-Ion NMC Cells
- (5 year warranty*)
- * Please see warranty information
- EBC approved and certified Lithium-Ion NMC Cells
Battery charger
- 3.5 Amp super charger
- with Smart charging technology, cooling fan,
- aluminum cover & 3 prong charging port for safety
Brakes
- Bango hydraulic disc brakes
- with safety electrical motor disconnect wiring
Brake Levers
- Aluminum alloy comfort grip levers with motor cutoff switch
Brake Pad Material
- High Performance, Organic compound
Brake Rotors
- 180 mm Stainless steel (front and rear)
Chain
- Stainless Steel for longevity
Crank Set
- 58T chainring, 170 mm forged alloy,
- dual-sided aluminum bashguard
Drive Train
- Direct (single speed)
Fork
- Suspension fork with hydraulic lockout,
- Preload adjustment,
- Turn lockout on anytime whilst riding
Grips
- Handstitched vegan leather
- Aluminium secure ends for non slip
Handlebars
- Aluminium straight
Headset
- Semi-integrated, 1-1/8" straight steerer tube
Kickstand
- Non-slip sole and wide reinforced rubber foot
- prevents slipping and sinking
LCD Screen
- Color LCD, multi level, compact display,
- user friendly screen with USB outlet
Lights
- Front and rear safety LED lights,
- powered by the battery,
- controlled from LCD screen
Motor
- 750 watt motor (10 year warranty) *Always check with your local city and state requirements
Rims
- Double walled, aluminum 2″ Jetset rims
Seat
- Custom vegan leather,
- 300 x 300 x 100mm thick, high density foam,
Seat Post
- 30.4mm x 300mm ridgid aluminum
Spokes
- 13-gauge stainless steel, rust resistant
Stem
- Integrated 120 mm, adjustable from 0º-60º
Tires
- 24" x 3" Premium puncture resistant ebike tires,
Throttle
- Thumb throttle for safety on every bike
Geometry & Sizing
1
REAR HEIGHT
26″
660 mm
2
HANDLEBAR WIDTH
22″
559 mm
HANDLEBAR TO GROUND (min.)
47.5″
1207 mm
HANDLEBAR TO GROUND (max.)
53″
1346 mm
3
SEAT TUBE TO HEADSET
25″
635 mm
4
SEAT CLAMP TO CRANK
14.5″
368 mm
5
SEAT CLAMP TO GROUND
28.5″
724 mm
6
WHEELBASE
49.5″
1257 mm
7
END TO END
75″
1905 mm
Recommended Rider Height
4’6″ – 6’8″
Max. weight
300 lbs
Bike weight with battery
56lbs
Model F Reviews
Customer Reviews
Great Bike, extremely well designed. I’ve ridden and visited many more places than with my regular bike. I ordered the standard fixed speed bike but found I really needed the 7 speed. After 2 months I had it put on , and for me it made a big difference going up hills! And it only took 1 day.Thanks again, great customer service, friendly staff.Addendum: I have ridden almost 1300 miles in about 10 months ( wanted to do 2000 miles in a year but broke my ankle-had to take 2 months off).Still love it, have gone grocery shopping many times, including Costco (which limits the amount I can carry back home) A friend of mine, who bought his EBC bike at the same time, and I both talk about the excellent decision we made to buy our bikes at the time we did. I have had numerous other bike riders comment on how great the bike looks. Thanks again EBC, #electricbikecompany.
Larry B.
This bike is awesome! It feels just like my old beach cruiser, but even more comfortable. The people at Electric Bike Company are great. Excellent customer service. Ordered it online and picked it up at their Newport Beach office. Love the fact that each one is custom made for you here in the USA. My only wish is that the tires were all black as opposed to having the white reflector stripe, but all good. Totally satisfied with the whole experience.
Nick V.
This bike is absolutely amazing and my expectations were surpassed by a long shot. Made in USA is by far the best quality of any thing I’ve seen. Having been a master auto tech for over 45 years and owning my own business for 40 of those I’m familiar with the quality build and superior customer service. The Electric Bike Co. has both. If you’re on the fence about buying from this company don’t hold off for another minute >>> order yours today and I promise you WILL NOT BE DISAPPOINTED!!!
Tom C.
hello , i love my model s . it came quickly and ready to go . i ride it on dirt gravel grass and trails . read your manual and avoid the things i figured out the hard way . built like a tank and alot of fun .
charles F.
Great bike, fun to ride, beautiful workmanship. I’m a proud owner.
Roberta W.
Good folks there at EBC. It’s nice to know real people here in the states is behind the company, and they make buying a bike a really pleasant experience.
PK
We just received my wife’s bike ( bought it for our anniversary ) Just how it came packaged in the box was truly amazing! Happy wife - Happy Life! Can’t say how beautiful and premium this bike is.
Brian T.
When I purchased this bike I had high expectations. After riding my model R several times it has exceeded them. I’m 6ft 215 lbs and I top end at slightly over 20 mph without pedal assist. Took me no time to have it out of the box and heading down the road. The fat tires means I’ll be using it for hunting.couldn’t be anymore stealth
melvin K.
Bike is easy to use
Tisha A.
LOVE this bike! It is really well built, it goes as slow or as fast and helps as little or as much as you'd like. Looks super sharp...the first night I took it for a ride on the beach I got a "nice bike" from two random people. The customer service reps are really helpful if you call with questions about which options to get, and the local dealer I bought it from allowed me to test a couple models and decide which model to get. It's a nice ride, good job EBC!
Tyler W.
I love the model E bike. However, I brought 2 bikes and one of the bike will not charge. I have sent 3 requests for help and nothing. I have call and was given a number to call the head mechanic and had to leave a message. I am not happy with the response time.
Glenda R.
What a Great BikeI was looking for a bike made in the USA. Bikes from the Electric Bike Company are engineered, designed, and Assembled right here in the USA. During my investigation several things impressed me about the Electric Bike Company... the motor is co-engineered with MXUS, the lithium batteries are co-engineered with Samsung. In addition, the brakes, front suspension fork and seat post shock absorber are all brand name units. Finally, the bike frame and motor are backed up with a 10 your warranty and the battery is backed up with a five year warranty. Due to the COVID-19 it took a while for the bike to be built and shipped but when I received it it came exactly as they claim. Very well packaged and no damage from California all the way to Ohio. After riding the bike I was that much more impressed with the performance, handling and style. The model C is a large bike and it met all my expectations. I am 5 foot eight and I did not have to raise the seat and I am completely comfortable starting up and operating the bike. The motor is very impressive during acceleration and maintaining speeds as high as 28 mph. for cruising 15 to 20 miles an hour I was happy that I ordered the bike with the 16 tooth rear sprocket versus the 18 tooth standard sprocket. I will be ordering a model S for my wife.
David R.
Although we were waiting for the folding model I decided to order the X model. It transports easily on our pickup truck bed Thule rack thanks to the quick release front wheel. Kudos to EBC for quickly dealing with an issue with the chain and promptly reimbursing the bike shop charge. It performs great on our Vermont hills. I brought it to the Airstream International Rally in Maine where it drew positive attention. Best of all we met some EBC owners who reported 4 years of trouble free use! It’s a winner.
Jay W.
My custom order of the Model C was a breeze and I’ve been riding this bike all the time since I received it! It came out exactly how I pictured.
Katelyn H.
I bought the Model E, white frame, black accents. I prefer no basket with a rack on back, makes it easier to maneuver. I also added the gear shifter, I like being able to adjust this as I'm riding different speeds.
Ryan M.
Love my bike. I have the Model E. Amazing ride, so far have gone as fast as 19mph and level 3 woo hoo. I did add fenders, basket and back rack all of which I had painted white. A little pricey but worth it as bike looks amazing. My little 15lb dog fits perfectly in the front basket.
Samantha S.
I do not even know where to start, there are so many amazing things I could say about EBC. I will start with the fact that they have excellent customer service from start to finish. From their online chat, to talking with someone over the phone to meeting their team in person. I had rented an EBC months before purchasing and did a little homework before making my final purchase of the Model E from EBC. EBC bikes are second to none. Not only are the built here in the USA, they are beautiful and of unbelievable quality! So many electric bikes I have seen aren't also real bikes and don't look like a typical pedal bike which is one thing that was important to me. I had considered many common bike companies for my electric bike but they were only maybe slightly under what I paid and made in production without the extra care and consideration. With EBC, I built my bike over the phone with Kyle who was super helpful and patient and was able to see it in person before it was shipped to my home in Charlotte. They even changed the basket color for me as I built mine looking online and once I saw it in person, felt a different color basket would look better. They changed it for me before shipping it to my home. I was really nervous about the delivery given how disorganized shipping companies are but R&L Carriers were fantastic too! They even called prior to arriving at my house as promised! That in itself was a huge win! The bike came in perfect condition and was so well packaged to protect it. Everything sent from EBC about the tracking number and quick start guide came the day my bike was shipped too. Just another thing to show EBC's proof of exceptional customer service. I can't wait to tell everyone where I got my bike and that they should order their's from Electric Bike Company! Thanks, Sean, Kyle and team!
Kristin E
Below is my 1 month review for my EBC Model R bike, after riding just over 100 miles. I'll start with the Pros:- it's a beautiful bike that lets you customize to your dreams delight. I went with straight black, so not too much customization coming in at $3k.- the customer service is great. You definitely want this, cuz ebikes will have issues of some kind. And I live close to the Newport Beach facility.- the warranty is a security blanket. I haven't had to test this yet, and I hope the battery wont need it (see below)- ability to test the demos for hours- it's a blast to ride.Cons:- I did have an quality control issues which required me to take it in a few times for them to fix during the first 30 days. The location on Newport Blvd was the best location to go to... with Belle, Claudia and the rest of the team being very attentive.- the screw in middle of back fender was grating the tire while riding. The guy who put the bike together initially didn't adjust the back rack correctly, so it pushed down on fender into the tire.- the chain rubbed against back tire in both 1st and 2nd gears. This was also fixed, by raising frame off wheel a little. Not sure how mechanically sound that is long term, but EBC was the one making the adjustment so I'll trust it.- paint was scratched a little in various places, but they gave me some touch-up paint for it- Battery life not so great. I was able to get about 35 miles on a full charge, but I live in a hilly area of Orange County along the coast. The next time I charged I committed to not using PSA 4 and 5 unless I really need help on hills. Unfortunately I only got 25 miles on that next charge. It quit out on me halfway home. Fortunately I have the 7 gears and I'm under 170 lbs., unfortunately it's a big bike. I don't expect to have super long rides, but it would be nice to have the extra level of comfort just in case. And I'm not going to spend another several hundred for another battery after spending $3k on a bike.- the bike doesn't seem to perform as well as the demos I tried. And I did test them on the hilly areas behind the Newport Blvd location.Bottom line: it's a beautiful bike, which seems to have some quality control issues (variability between units). Would I buy it again? I think I'll need to revisit after 6 months. The customization is great, but I went with all black. The customer service is great, which is critical for me... especially if I have more quality issues.
Michael C.
I received my Type R on June 24th. I just set an appointment for my Local Bike shop to do it's 100 mile checkup. I love love love this bike. I used it as my daily driver. Work, Store, Pokemon hunting with my son. It is a solid beast.I chose this brand and style to help strengthen my hip after a total hip replacement. I live on an extremely steep hill and my bike pulls it. Keep in mind I am 6 ft and 350 lbs. I have the extra basket battery and have never come close to running out of battery.This is by far the best present my wife has ever gotten me. I am not a E-Biker!P.S. my local bike shop is thinking about carrying EBC bikes after seeing mine.
Gregory M.
This 73 year old man has been riding all of his life and the transition to an electric bike was seamless. On the Olympic Discovery Trail in Washington State, I typically ride 8-15 miles roundtrip. Terrain includes flat sections to 250º inclines. The e-bike handled all of this with ease. With the 7 gear option installed, I found it conserved power usage pedaling and using the gear range up the steepest of inclines. I found that a lower number in the power assist mode was the optimum and safest way to proceed from a stand still. Motor has a lot of power!The finish and detail was exceptional right down to who assembled it. Thanks, Oliver! The pallet options of colors and combos I found to be visually exciting and unique to my taste. Mine already has a marketing tag of “ ’49 Sheriff Cruiser” because EBC allowed me to have my personal input.All functions, to name just a few, lights, brakes, power assist, gear changing, etc. performed to this purchaser’s expectations. The finish was excellent to my discerning eye. It did not give me the feeling of mass production in a foreign land, but rather quality right here in the good old USA!The Dealer, Discoverebike.fun, out of Port Angeles made the experience seamless. This mode of transportation will see this old man happily riding off into the sunset.
Rob V.
Yesterday I took a maiden ride on my new Model S e-bike and I loved it! She arrived in immaculate condition with a fabulous paint job and such attention to detail. She drew the attention of the neighbors who had to come check her out. A beauty! I live on the Olympic Peninsula in Washington State and I have the luxury of the 130 mile Olympic Discovery Trail just a block from my house. What a fabulous ride. My new e-bike easily adapted to whatever speed I wanted to take up and down the rolling trail along the coast of the Salish Sea. My destination was the Sequim Bay State Park 5 miles away. I was there in no time! And what a gorgeous location my new trusted friend took me. She looked beautiful at my picnic site and she received appreciative comments and questions. A mother even took pictures of her little girl perched on my lovely e-bike. I had the 7 speed added to my bike and found that shifting to a lower gear made my pedal assist on 2 a breeze up some of the steeper inclines, therefore saving my battery. The ride home was quite breezy and traveling directly into the wind, but it wasn't a challenge at all. The e-bike handled it beautifully. I'm excited to cycle many more miles on the ODT in the days to come!
Mari Jo Girdner V.
The daughter loves the bike and rides it every day. The bike was built fast and was ready for pickup earlier than expected. Quality of the bike it top-notch. Thank you!
Scott W.
Received our new electric bikes, yes we bought two, and couldnt be happier. We look forward to many miles of fun! And in these Rocky Mts this bike will keep us riding for years to come. We bought ours from Boost E bikes in Denver. Stop by to see what they can do for you! They are phenomenal and their customer service beats all others hands down!
Judy C.
My wife and I absolutely love our custom EBC ebikes. We carry them on a rack on the back of our motorhome as we travel the country. We do not tow a car so we use the ebikes to get around, including to shop for groceries and sightsee. We have ridden them on a number of beaches. These ebikes are versatile. They are cool too. We get a lot of comments and inquisitive questions from total strangers who are attracted by the unique design and colors.
Dave D.
I love my new EBC electric bike! Great quality. My wife ordered one too and it should be here in about another week. My only concern (and why I only gave 4 stars instead of 5) is because I am trying to learn more about the bike, including the alarm, but the brochure does not go into depth as a user guide. I have questions about the display screen and it’s functions, and I have questions about the alarm. But overall I am sure I will learn about it all and will enjoy my bike for years to come!!Update: I change my review to five stars because the electric bike company has a chat option to ask questions and I was very successful at getting immediate answers to the questions that I have. Very impressive.
Frank D.
Ordered a model X all the way from Connecticut. Was looking for a beach cruiser type. Delivery was quick and product is outstanding! Live in a very hilly area in the Farmington Valley and it handles every hill with ease. I was unsure about purchasing an electric bike but finally just went for it. The best buy I've made in years. Model X with just the standard battery w/ gear shift. Absolutely would recommend.
Seamus M.
I just purchased my second ebc bikeI really like the quality of the bikes. We do a lot of leisure biking and I enjoy the carrying optionsOn my first bike, I have the front and rear basketI really like it, but is makes it very heavy and I am always worried about running out of battery on a rideI have actually ran out twice… although we ride 40 mile ridesI have thought about getting a larger battery, but they are very expensiveMy second one is a basic model r, and it seems to never run close to running battery out, although I only had it a weekI really am enjoying both bikes
Laura Y.
We have had our Model R bikes for over 2 months now and just love them! They are solid, well made bikes and are a joy to ride. We have taken them on the bike trails here in Folsom California and they have handled the hills without any problems. Shout out to New Old School E-Bikes in Sausalito for the excellent customer service and assistance. Vince and Pedro worked with us extensively to make sure we selected bikes that would best fit our needs and set them up for us on delivery. Don’t wait, get yours now!!
Carole J.
My bike arrived ready to go and in excellent shape, two and a half weeks early! It is fantastic. All expectations exceeded!
Mandi R.
We just ordered our bikes . Sales rep made it a very smooth and pleasant experience to customize and order the bikes we wanted. We are looking forward to riding are new E Bikes when they arrive.
Louis
We are so happy with our new EBC bikes. We got custom colors and made them our own. The service was top notch. Both Jeff and Bella made sure we got everything we wanted on time for our vacation. We've had them 2 days and already have 75 miles racked up lol.
Russell S.
High quality bike.
John B.
Excellent service and helpful tech staff made this a easy purchase. Fantastic product design and performance.
Ken H.
Hi. We recently rented EBC bikes from a bike shop in Zion national Park. It was called the Peddlar. These bikes are completely amazing. We rented the model R and we’re so impressed with the seat, the throttle and all all the features these bikes have to offer. We then came home and a few months later tested out a couple different companies that made electric bikes in our area. We ended up ordering from EBC and have never been happier. Not very many people in this area that we live in on Lake Michigan, have heard of these bikes. We are traveling everywhere in grand Haven Michigan and Spring Lake Michigan and showing off our new bikes. I am attaching a picture of my daughter and our two model R bikes that we love. Thanks again EBC. We are so happy!!!Bernice Seylhower
Bernice S.
So a friend of mine we go camping with bought the step through model bike and let me try it out around the campground.I loved it and found myself searching the web for the same bike. When I realized the price point I did what I do on all higher priced purchases and started comparing different brands. Lots of choices out there but the more I researched, the more I came back to this builder. I struggled spending the extra money for such a quality bike that my wife went down and surprised me with the bike I built on line.I upgraded my bike rack and off we went camping with it in the RV. I have been riding all around Ventura and Rincon Beach for days now and can’t get enough!Buy the EBC bike! You won’t regret it!!
John S.
Enjoy riding my model R with over 400 miles. It’s a good bike for most trails and all the components have worked well in the 3 years i have owned it. The front fender is my biggest complaint. The expansion nut which secures it keeps loosening. This loosening eventually cut the cable to the headlight. The routing of the bikes cables under the pedals leaves them exposed and could use improvement/protection. I also own a Pedego which is more expensive but has a longer range and better components.
Mike G.
Great solid bike. I have a problem with my derailer. When I shift between 6 and 7 the chain comes off in spite of adjustments made at the dealership. Other than that, the bike is as advertised, well built and comfortable to ride. I have almost 1000 miles on the bike now and that is the only problem that I have experienced.
Gerald A.
We travelled from Orlando to Sarasota to test ride another brand of electric bike. After taking a ride we decided to go to a bike store in Nokomis and look at other bikes - the one we test rode were just too industrial. The sale price was eaten up by assembly and shipping costs.We walked in the door in Nokomis and right away noticed the Electric Bike Company (EBC) display. What a cool looking bike! We took a test ride and then decided to check back in Orlando for a EBC dealer.We found one and then followed up with numerous calls to EBC with questions and decided on our new bikes -EBC Model E.Customer service has been great and the reviews on YouTube (EBR) back up our impressions of these bikes. People stop us when we are riding in the neighborhood and comment on the bikes and how cool they are.
Gordon R.
Love my R bike, it’s the best!Soooo much fun you will never ride another bike again!
Darcie B.
I love my Model-Y! I live just outside of Wilmington, NC, in a neighborhood with lots of side streets and paths. My Model-Y makes it super easy to scoot around to meet neighbor friends and to run small errands. I love not having to use the car. My “Y” came with a really comfortable seat and I like how I can get going from a dead stop with just a touch of the throttle.
Nan B.
Love our bikes and have told many people about our love of them. keep rocking.
Steven K.
Just got my e-model electric beach cruiser. It is a beautiful bike with a smooth ride. Lots of power for uphill climbs. I am 64 years old with both knees replaced and it is perfect for me to stay active and enjoy life.
Maryann H.
I bought a Model E from Jamie at Venice Outdoor Sports and I am loving it already. It’s a well built bike. The controls are user friendly and the accessories are very durable. I like the safety features on the helmet which include LED lights on both the front and back. The best part is that I am very proud to buy an awesome product that was made in the USA.
Lenny P.
Absolutely love my new S series bike. Incredibly well built with great power when you need it. Had a wonderful experience with one of their dealers Scottybike.com. Glad I went with an American made ebike!
Lynn F.
I received my model “C” sixteen days after placing the order online. The bike comes through R&L carriers and The Electric Bike Company did an amazing job at packaging the bike in shock absorbing foam and firm cardboard. I cant give this company a four based off of a wobbly seat post due to the satori seat post. The ratchet bolts that attach the seat to the post wobble no matter how tight they are. I called Electric Bike Company about the issue and they fedex a new seat post . I’d like to point out that you actually speak to a live person that works for the company. Each time I’ve called a live person picks up and answers my actual questions with knowledge. Most notable of the customer service reps is Mike, he answered a lot of my questions throughout the build process and helped answer questions after I received the bike. You can tell that a lot of attention is put into customer service with this company. I Was hesitant to purchase a cruiser but this bike is beautiful and fits my 6’3 height well. I’m happy with my purchase but would add the basket with extra batteries if I was to do it again. This bike is a blast and makes you just want to keep going until you run out of battery. I would highly recommend getting an Ebike from this company .
Brittany M.
Researched electric bikes for about a year. Decided on electric bike company and got model S for my wife and model R for me. Ordered thru local distributor. Was not disappointed when bikes arrived. Nice fit and finish. Comfortable. Easy to operate. Both my wife and I could not be happier. Customization was a real plus for me. Ordered my wife an orange and white bike. She is fervent University of Tennessee fan. Have. Gotten many compliments on the bike.
Lytle B.
I live in Minnesota. My beautiful red bike was delivered safely, without any damage and was easy to unpack. With a few minor adjustments to the handlebars, it was ready to ride. The battery lasted about 50 miles and charged easily and quickly. I have the anti-theft system which is also ready to use. The YouTube videos have been super helpful. The bike was a gift from my daughter and son-in-law. They selected the features, such as a front basket which is deep and very handy, also the saddle, which is comfortable. Highly recommend this bike!
Susan R.
